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MEGA VÝHODNÉ
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
schovat popis
- Nakladatel: O'Reilly Media, Inc, USA
- Kód:
- Rok vydání: 2018
- Jazyk: Angličtina
- Vazba: Taschenbuch
- Počet stran: 500
- Šířka balení: 23 cm
- Výška balení: 18.5 cm
- Hloubka balení: 2 cm
- Váha balení: 840 g
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