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MEGA VÝHODNÉ
Introduction;Customer; Retail Banking and Wealth Management; Business Customers; Products and Services; Consumer Protection (Legislation and Regulation);Relationship; Reputational Risk; Servicing Customers; The Role of the Relationship Manager; Tools and Techniques to Help the Relationship...
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Introduction;Customer; Retail Banking and Wealth Management; Business Customers; Products and Services; Consumer Protection (Legislation and Regulation);Relationship; Reputational Risk; Servicing Customers; The Role of the Relationship Manager; Tools and Techniques to Help the Relationship Manager;Management; The Use of Technology in Managing Customer Relationships; Portfolio Planning and Segmentation; Strategic Imperatives in Relationship Management;Live Case Study; Putting it all Together
schovat popis
- Nakladatel: Kogan Page
- Kód:
- Rok vydání: 2018
- Jazyk: Angličtina
- Vazba: Brožovaná
- Šířka balení: 15.5 cm
- Výška balení: 23.6 cm
- Hloubka balení: 1.7 cm
- Váha balení: 604 g
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