There is no doubt that quality has become a major feature in the survival plan of organisations. Survival programmes based on quality improvement require an unrelenting com mitment to include everyone, from the Managing Director down, in an ongoing, never-ending involvement based on monitoring,...
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There is no doubt that quality has become a major feature in the survival plan of organisations. Survival programmes based on quality improvement require an unrelenting com mitment to include everyone, from the Managing Director down, in an ongoing, never-ending involvement based on monitoring, and improving, all our activities.
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