Košík
zboží
(prázdné)
Kontakt
Účet
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the...
číst celé
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
schovat popis
- Nakladatel: Palgrave Macmillan
- Kód:
- Rok vydání: 2006
- Jazyk: Angličtina
- Vazba: Vázaná
- Počet stran: 172
- Šířka balení: 16.7 cm
- Výška balení: 24 cm
- Hloubka balení: 1.6 cm
- Váha balení: 428 g
Recenze