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MEGA VÝHODNÉ
Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.
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Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.
schovat popis
- Nakladatel: McGraw-Hill Education - Europe
- Kód:
- Rok vydání: 2014
- Jazyk: Angličtina
- Vazba: Vázaná
- Počet stran: 336
- Šířka balení: 22.9 cm
- Výška balení: 16.1 cm
- Hloubka balení: 2.9 cm
- Váha balení: 546 g
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