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MEGA VÝHODNÉ
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build...
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Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
schovat popis
- Nakladatel: McGraw-Hill Education - Europe
- Kód:
- Rok vydání: 2005
- Jazyk: Angličtina
- Vazba: Taschenbuch
- Počet stran: 320
- Šířka balení: 15.2 cm
- Výška balení: 22.7 cm
- Hloubka balení: 2.1 cm
- Váha balení: 450 g
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