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Účet
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
číst celé
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
schovat popis
- Nakladatel: Conta Gromberg Communication
- Kód:
- Rok vydání: 2012
- Jazyk: Angličtina
- Vazba: Gebunden
- Počet stran: 272
- Šířka balení: 16.3 cm
- Výška balení: 23.3 cm
- Hloubka balení: 2.5 cm
- Váha balení: 492 g
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