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This study guide provides readers with all of the information they need toprepare successfully for the EXIN/BCS SIAM BOK Foundation Exam. It includesall the content mandated by the EXIN/BCS Foundation Exam PreparationGuide, as well as a case study, exercises and sample solutions, quizzes and...
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This study guide provides readers with all of the information they need toprepare successfully for the EXIN/BCS SIAM BOK Foundation Exam. It includesall the content mandated by the EXIN/BCS Foundation Exam PreparationGuide, as well as a case study, exercises and sample solutions, quizzes and realworld examples.Service integration and management (SIAM) is a management methodologythat can be applied in an environment that includes services sourced from anumber of service providers. SIAM supports cross-functional, cross-process,and cross-provider integration. It creates an environment where all parties:¢ Know their role, responsibilities and context in the ecosystem¢ Are empowered to deliver¢ Are held accountable for the outcomes they are required to deliver.This publication will be useful for anyone working in a SIAM environment,whether they are a customer, a service integrator or a service provider. Thestudy material covers topics including the origins of SIAM, the different SIAMstructures, roles, challenges, risks and more.
schovat popis
- Nakladatel: Van Haren Publishing
- Kód:
- Rok vydání: 2017
- Jazyk: Angličtina
- Vazba: Taschenbuch
- Počet stran: 240
- Šířka balení: 23.9 cm
- Výška balení: 17 cm
- Hloubka balení: 2.5 cm
- Váha balení: 526 g
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