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Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is...
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Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.
schovat popis
- Nakladatel: American Library Association
- Kód:
- Rok vydání: 2014
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 216
- Šířka balení: 15.2 cm
- Výška balení: 23.1 cm
- Hloubka balení: 1.1 cm
- Váha balení: 262 g
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